Frequently Asked Questions

ClickBank Command Center is a comprehensive analytics and management platform designed to help ClickBank affiliates and vendors track, analyze, and optimize their performance. Our platform provides real-time insights, automated reporting, and powerful tools to maximize your ClickBank success.

Creating an account is easy! Click the "Get Started" button on our homepage, then choose to sign up with your email and password, or use one of our social sign-in options (Google or GitHub). Once registered, you'll have immediate access to connect your ClickBank accounts.

Yes! We offer a 14-day free trial with full access to all features. No credit card required to start. You can explore the platform, connect your ClickBank accounts, and experience the full power of our analytics tools before committing to a paid plan.

You can connect both affiliate and vendor ClickBank accounts. Our platform supports multiple account connections, allowing you to manage all your ClickBank activities from a single dashboard. Simply provide your API credentials in the account settings.

Our platform offers comprehensive analytics including revenue tracking, conversion rates, EPC (Earnings Per Click), traffic sources, geographic performance, product performance comparisons, trend analysis, and custom date range reports. All data is updated in real-time.

Absolutely! You can connect and track unlimited ClickBank accounts from a single dashboard. This is perfect for agencies, teams, or individuals managing multiple affiliate programs or vendor products. Each account's data is kept separate and can be viewed individually or combined.

Yes! You can set up automated daily, weekly, or monthly reports that are delivered directly to your email. Customize what metrics to include, choose your preferred format, and schedule delivery times that work best for your workflow.

Currently, we offer a fully responsive web application that works seamlessly on all devices including smartphones and tablets. A dedicated mobile app for iOS and Android is in development and will be released in Q2 2025.

We offer three plans: Starter ($29/month) for individual affiliates, Professional ($79/month) for serious marketers with multiple accounts, and Agency ($199/month) for teams and agencies managing client accounts. All plans include a 14-day free trial, and annual billing saves you 20%.

Yes, you can upgrade or downgrade your plan at any time. When upgrading, you'll have immediate access to new features. When downgrading, changes take effect at the start of your next billing cycle. Your data is never lost during plan changes.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and PayPal. All payments are processed securely through Stripe, and we never store your payment information on our servers.

Yes! We offer a 30-day money-back guarantee. If you're not satisfied with our platform for any reason within the first 30 days of your paid subscription, contact our support team for a full refund. No questions asked.

Security is our top priority. All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. We implement industry-standard security practices, regular security audits, and comply with GDPR, CCPA, and other privacy regulations.

No. We never sell, rent, or share your personal information or ClickBank data with third parties for marketing purposes. Your data is used solely to provide and improve our service. We only share data when legally required or with your explicit consent.

Your ClickBank API credentials are encrypted using bank-level encryption before storage. We use secure, isolated environments for API calls, and credentials are never exposed in logs or error messages. You can revoke access at any time from your account settings.

Yes, you have full control over your data. You can delete your account at any time from the account settings page. Upon deletion, all your personal information and connected account data will be permanently removed from our servers within 30 days.

You can reach our support team through multiple channels: email at support@mydigistudio.com, live chat (available Monday-Friday, 9 AM - 6 PM EST), or via Telegram for instant responses. We typically respond to emails within 24 hours.

Yes! We provide comprehensive documentation, video tutorials, and step-by-step guides in our Help Center. Topics range from basic setup to advanced analytics techniques. We also offer weekly webinars for new users and regular blog posts with tips and strategies.

Absolutely! All new users receive a personalized onboarding email series with setup guides and best practices. Professional and Agency plan subscribers also get a 1-on-1 onboarding call with our team to ensure you get the most out of the platform.

While we specialize in analytics and management for ClickBank, we can provide general guidance about ClickBank features and best practices. For account-specific ClickBank issues, we recommend contacting ClickBank's official support directly.

Our platform works best on modern browsers including Chrome, Firefox, Safari, and Edge (latest versions). We recommend keeping your browser updated for the best experience and security. Internet Explorer is not supported.

Yes! We offer a RESTful API for Professional and Agency plan subscribers. Our API allows you to programmatically access your analytics data, automate workflows, and integrate with other tools. Full API documentation is available in your account dashboard.

Yes, you can export your data at any time in multiple formats including CSV, Excel, JSON, and PDF. Exports can include custom date ranges, specific metrics, and filtered data. There are no limits on exports, and you retain full ownership of your data.

We currently offer integrations with Google Analytics, Google Sheets, Slack, and Zapier. This allows you to send data to your existing workflows and tools. We're constantly adding new integrations based on user feedback.